Return Policy
ROCKA DESIGN™ Custom Stone Maker sold by PARÉ INNOVATIONS LLC is backed by a 100% Money Back Guarantee. If, for any reason, you are not satisfied with the product(s) you purchased you can return the product within 10 days for a full refund (minus s/h), a copy of the invoice must be enclosed with the returned item. No returns will be accepted without an authorization number. Please call 1-888-519-2192 to receive a return authorization number.
All returns must be with original packaging. Shipping and handling costs are not included in refunds.
It may take up to 5 days for a refund or exchange to be processed. In the event of a refund, we will credit the same card you used for your original purchase.
Please call 1-888-519-2192 for instructions on returns before shipping the item back to us.
To return send it to:
PARE INNOVATIONS LLC
P O BOX 1641
Lecanto, FL 34460-1641
Additional Refund or Replacement Terms:
Include a copy of the original invoice, your telephone number (with area code), mailing address (if different than what is on the invoice), include a detailed reason for the refund or exchange and the unused product in question. Also, please indicate if you would like a refund or if you would like us to exchange the product for another. PARE INNOVATIONS LLC reserves the right to deny a refund or exchange, if we feel the reason is unacceptable.
Still Have Questions on our Return Policy? Call Customer Service at 1-888-519-2192 or send an email to [email protected]
If you have questions regarding delivery on your order or charges to your credit card: Call 1-888-519-2192
All returns must be with original packaging. Shipping and handling costs are not included in refunds.
It may take up to 5 days for a refund or exchange to be processed. In the event of a refund, we will credit the same card you used for your original purchase.
Please call 1-888-519-2192 for instructions on returns before shipping the item back to us.
To return send it to:
PARE INNOVATIONS LLC
P O BOX 1641
Lecanto, FL 34460-1641
Additional Refund or Replacement Terms:
Include a copy of the original invoice, your telephone number (with area code), mailing address (if different than what is on the invoice), include a detailed reason for the refund or exchange and the unused product in question. Also, please indicate if you would like a refund or if you would like us to exchange the product for another. PARE INNOVATIONS LLC reserves the right to deny a refund or exchange, if we feel the reason is unacceptable.
Still Have Questions on our Return Policy? Call Customer Service at 1-888-519-2192 or send an email to [email protected]
If you have questions regarding delivery on your order or charges to your credit card: Call 1-888-519-2192
